How to Find a Social Worker


Need a Social Worker, visit www.FindASocialWorker.ca to find a social worker today.

To access public services:

  • Check your local telephone listings for organizations in your area.
  • In the Yellow Pages, check under "Social and Human Service Organizations" or "Mental Health Services".
  • Dial "211" or visit www.211ontario.ca.
  • Emergency numbers are listed on the first page of your telephone book.

Do I Need a Referral to See a Social Worker?
No, but you may wish to discuss this issue with your doctor who can certainly refer you to a social worker. In some cases, this may allow you to receive coverage under an extended health plan.

Are Social Work Services Covered by OHIP?
In general, social work services are not covered by OHIP; however, the services of social workers who work in agencies are often available at no charge to clients or on a sliding scale. Examples of publicly-funded organizations are schools, hospitals, community agencies, children's aid societies and family service organizations. To access public services, check your local telephone listings under "Social and Human Service Organizations".

Social work services provided by private practitioners are billed by the hour. They may be covered under a private health plan or employee group benefits plans. More and more insurance companies will cover social work services in individual policies or group health plans if asked to do so. If social work is not currently on the list of professional services covered in your insurance plan, ask that it be added.

Seeking social work services privately
Social work services provided by private practitioners are billed by the hour. They may be covered under a private health plan or employee group benefits plan. More and more insurance companies will cover social work services in individual policies or group health plans, upon request. If social work is not currently on the list of professional services covered in your insurance plan, ask your employer or union that it be added when the policy comes up for renewal. 

What If I Have a Complaint About a Social Worker?
The practice of social work in Ontario is regulated by the Ontario College of Social Workers and Social Service Workers (OCSWSSW). All OCSWSSW members are subject to a Code of Ethics and Standards of Practice. If you have concerns about the conduct or actions of a social worker in Ontario, contact the College directly for information regarding the complaints process or visit www.ocswssw.org.