Services & Scope of Practice:


What are the services provided by social workers?
Social workers help people of all ages, backgrounds, and income levels to resolve problems that affect their day-to-day lives.  Social workers help improve lives by:

  • Helping individuals, families, and communities find answers to questions;
  • Offering problem-solving tools and resources; and
  • Providing psychotherapy/counselling.    

Social workers help people recognize and use their own strengths so they can confidently manage real-life issues. Social workers are an essential part of a vibrant, just, and healthy society. 

More specifically, the types of services provided can include psychotherapy and counselling associated with relationship problems, adjusting to life crises, abuse, stress management, anxiety and depression, addictions, caregiver burden and elder care, grief and loss, bullying, and suicide prevention.  Social workers also connect individuals and families to important resources. 


These services are available through numerous publicly funded health and social service agencies and organizations.  Many social workers also have private practices and can be hired privately.    

How do I know if a social worker can help me?
The expertise of a social worker can be helpful at many points in an individual's life.  A social worker can provide psychotherapy and counselling which will help you:

  • Identify and understand the source of stress or difficulty
  • Improve coping skills and find effective solutions to your  problems
  • Find needed resources.  

What sort of questions might a social worker ask me?
While every circumstance is unique, sample questions a social worker may ask during a first appointment include:

  • Why are you seeking help?
  • Is it a new or long-standing problem?
  • Have things changed and, if so, how?
  • How are you managing other parts of your life?
  • Who can you count on for support? 

To learn more see Scope of Practice document.​